Refund policy

Returns & Exchanges

Train-tested. Built to last. Still swimming.

Our gear is made by athletes, for athletes — the ones who show up early, grind it out, and keep going. If something’s not right, here’s how we handle returns.

Change of Mind

Sometimes the fit’s not right. It happens.

Returns accepted within 30 days of purchase
Items must be unworn, unwashed, and in original condition with tags attached
Sale and clearance items are final sale
Change-of-mind return shipping is the customer’s responsibility
5% stocking fee on change of mind returns

Your options:

Exchange
Store credit
Refund to the original payment method (excluding original shipping)

No games. No drama.

Train-Tested Guarantee (Faulty or Incorrect Gear)

If your item is faulty, damaged, or incorrect:

We’ll cover return shipping
You can choose a replacement, repair, or refund (where applicable)

For New Zealand customers, this is backed by the Consumer Guarantees Act 1993.

We stand behind our gear — because durability matters.

Non-Returnable Items

For hygiene and safety reasons, returns aren’t accepted on:

Underwear, socks, or base layers (unless faulty)
Items marked final sale or clearance

New Zealand & Australia Returns

We proudly support the sporting community across New Zealand and Australia.

Same return conditions apply for NZ & AU
Change-of-mind return shipping is the customer’s responsibility
Faulty or incorrect items? We cover return shipping

Once your return hits our hands, we move fast.

How to Return

Email sales@ls-52.com with:

Order number
Reason for return
Photos (if faulty or damaged)

We’ll send return instructions
Returns are processed within 5–10 business days after inspection

Refunds & Exchanges

Refunds go back to the original payment method
Exchanges depend on stock availability
If your item’s unavailable, you’ll get a store credit or refund

Still Swimming

Longevity matters. So does trust.

If you’ve got questions, email sales@ls-52.com and we’ll sort it.

This brand’s got teeth 🦈